Terms of Service

The App generates image alt text, SEO meta titles and meta descriptions (and, on the Pro plan, their translations) for products in your Shopify store, writes them to your store through the Shopify API, keeps the previous values so you can roll changes back, and provides a catalog summary file (llms.txt). Features may change over time.

You must have an active Shopify store, be authorized to act for that store, and comply with Shopify’s terms. The App is for business use only.

• Free: free, up to 5 products per calendar month.
• Growth: US$19 per 30 days, up to 200 products per calendar month, with a 7-day free trial for first-time subscribers.
• Pro: US$29 per 30 days, up to 2,000 products per calendar month, with a 7-day free trial for first-time subscribers.
• Catalog backfill: a one-time charge of US$29 that adds 2,000 credits for products that existed before you installed the App. Credits do not expire while the App is installed, and are deleted together with your data after you uninstall the App.

A “product” counts toward your monthly quota when the App successfully processes it for the first time in a calendar month (UTC). Processing the same product again in the same month does not count again, and failed processing does not count. Automatic processing applies to products created after installation; existing products are processed only with the catalog backfill.

All charges are billed through Shopify, in US dollars, and appear on your Shopify invoice. Taxes may apply as determined by Shopify. You can upgrade, downgrade or cancel at any time in the App; cancellation takes effect according to Shopify’s billing rules. Except where required by law, fees are non-refundable, including for partial billing periods and unused quota or credits. We may change prices with at least 30 days’ notice; price changes require your approval through Shopify before they apply to you.

Text is generated automatically by artificial intelligence and may be inaccurate, incomplete or unsuitable. You are responsible for the content of your store, including text written by the App. You can review every change in the App and roll it back. By default, the App does not overwrite alt text or meta information that a person wrote or edited.

We do not guarantee any particular result, including search engine rankings, traffic, sales, or the use of llms.txt by AI services.

You keep all rights to your store data and to the text the App writes to your store. You grant us a limited license to access, process and store your store data only as needed to provide, secure and improve the App, as described in our Privacy Policy. Where we process personal data on your behalf, our Data Processing Addendum forms part of these Terms. You confirm that you have the rights to the product information and images in your store.

You agree not to:

• use the App in violation of law, Shopify’s terms or Shopify’s Acceptable Use Policy;
• attempt to bypass quotas, billing or free-trial limits;
• interfere with, reverse engineer or overload the App or our infrastructure; or
• use the App to process content you have no right to use.

We aim to keep the App available but do not guarantee uninterrupted or error-free operation. We may change, suspend or discontinue the App or any feature. If we discontinue the App entirely, we will give at least 30 days’ notice where reasonably possible.

You may stop using the App at any time by uninstalling it. We may suspend or terminate your access if you materially breach these Terms or if required to protect the App, other users or Shopify. After uninstallation, your data is handled as described in our Privacy Policy.

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to the App or these Terms is limited to the amount you paid us for the App in the 12 months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law, including liability for our willful misconduct or gross negligence.

You will indemnify us against third-party claims arising from your store content or your breach of these Terms, except to the extent caused by our own breach.

We may update these Terms. We will post the new version on this page with a new effective date and, for material changes, notify you by email or in the App at least 14 days before they take effect. Continuing to use the App after that means you accept the updated Terms.

These Terms are governed by the laws of Japan, without regard to conflict-of-law rules. the Tokyo District Court has exclusive jurisdiction as the court of first instance for any dispute arising out of or relating to these Terms or the App, except where mandatory consumer or local law provides otherwise.

If any provision of these Terms is found unenforceable, the rest remains in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App. If these Terms are translated, the English version prevails.

Altra Software
Address: Available upon request
Email: support@altrasoftware.app